atlantabeadgallery.com


 
 
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FAQ

What payment options do you accept?

We accept Visa, MasterCard, Discover, and American Express Credit Cards. We also accept payments via PayPal.


Are my online credit card orders secure?

Yes, your online orders are secure. We use the 256-bit SSL to ensure your credit card information will be secure. All customer information will be kept confidential.


Do you ship internationally?

Yes we do sell to our customers outside the United States. We regularly ship to Canada, Australia, New Zealand, Europe including UK, Denmark, Finland, Netherlands, Sweden, etc. All credit card information will be verified with the issuing bank before the order is shipped.


Do I need an account to be able to place order?

Yes. In order for you to place an order from our website, you need to have an account. Click Register to register.


Is there a minimum order requirement?

Yes. The minimum order requirement is $50.00.


Shipping Policy

It usually takes 1 to 2 business days to process your order. You are responsible for the shipping cost. The standard shipping method is United State Postal Service (USPS). If you have special shipping requirements, please let us know in the comments section on the checkout page and we will do our best to meet your needs.


For Shipping within US

We use USPS priority mail with confirmation for shipping within US. You can estimate the shipping cost using the following chart. Sometimes, the actual shipping cost may be a few dollars more than the estimated shipping cost, we may bill you separately for that amount.

order total is between $50 and $100 - shipping cost is about $6.95
order total is between $100 and $200 - shipping cost is about $9.30
order total is between $200 and $300 - shipping cost is about $15.95
order total is greater than $300 - shipping cost is about $19.95


For Shipping to Canada

We use Air Mail or USPS Priority Mail for shipping to Canada. You can estimate the shipping cost using the following chart. Sometimes, the actual shipping cost may be a few dollars more than the estimated shipping cost, we may bill you separately for the difference.

order total is between $50 and $100 - shipping cost is about $11.95
order total is between $100 and $200 - shipping cost is about $16.95
order total is between $200 and $300 - shipping cost is about $22.95
order total is greater than $300 - shipping cost is about $28.95.


For International Shipping

We use Air Mail or USPS Priority Mail for shipping to Canada. You can estimate the shipping cost using the following chart. Sometimes, the actual shipping cost may be a few dollars more than the estimated shipping cost, we may bill you separately for the difference.

order total is between $50 and $100 - shipping cost is about $16.95
order total is between $100 and $200 - shipping cost is about $23.50
order total is between $200 and $300 - shipping cost is about $29.95
order total is between $300 and $400 - shipping cost is about $35.00
order total is greater than $400 - shipping cost is about $40.00.


Return Policy

If you are not satisfied with the products, you may return them within 30 days of receipt of the merchandise. No return authorization is required. Please enclose a copy of the original invoice and your order number. All returned products need be in their original condition. Shipping charges are not refundable.



Privacy Statement

Atlanta Bead Gallery is committed to protecting your privacy. This privacy statement discloses what information we gather about you when you visit the www.atlantabeadgallery.com site and describes how we use that information. Our policy is to keep the personal information we receive from our Site completely confidential and used solely for internal purposes. We will not share your personal information with any other parties.



Collection and Usage of your Personal Information

The personal information we collect may include your name, address, payment information, phone number and e-mail address. We use the information to process your order and to inform you of the order status. Payment information is not stored once the order is processed. For your protection, all payment and payment information is securely encrypted using 256-bit SSL. Atlanta Bead Gallery does not rent, sell or share your personal information with any other organizations except to provide products and services you've requested.


Privacy Questions

If you have any questions about this Privacy Statement or concerns about the way we process your Personal Data, please contact us using the Contact Us form.
We may occasionally modify this privacy statement. All such changes will be reflected on this web page.


How do I contact Atlanta Bead Gallery?

You may email us at support@atlantabeadgallery.com or mail us at

Customer Service
Atlanta Bead Gallery
501 South Main Street, Suite 102
Alpharetta, GA 30004
Phone: (678)393-8887
Fax: (678)393-8885

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